Privacy Policy

1. Information We Collect

We collect information you voluntarily provide, including:

• Contact form submissions — name, email address, phone number, and message content.
• Quote requests — company name, product requirements, and contact details.
• Newsletter subscriptions — email address.

We also automatically collect limited technical information such as IP address, browser type, and pages visited via standard web server logs and analytics tools (Google Analytics 4, Microsoft Clarity).

2. How We Use Your Information

• To respond to your enquiries and quote requests.
• To send product updates and newsletters (only if you subscribed).
• To improve our website and understand user behaviour through analytics.
• To meet legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies — required for the site to function (session management, CSRF protection).
• Analytics cookies — Google Analytics 4 and Microsoft Clarity to understand how visitors use our site. IP addresses are anonymised.

You can disable cookies in your browser settings at any time. Some site features may not function correctly without essential cookies.

4. Data Retention

Contact and quote enquiry data is retained for up to 3 years for business correspondence purposes. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained per the default retention period of the respective platform.

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics 4 — website analytics (Google LLC, USA).
• Google Tag Manager — tag management (Google LLC, USA).
• Microsoft Clarity — session recording and heatmaps (Microsoft Corporation, USA).
• EmailJS — email delivery (EmailJS, USA).

Each of these services has its own privacy policy. We encourage you to review them independently.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for newsletter communications at any time.

To exercise any of these rights, contact us at oracleindustries94@gmail.com.

7. Security

We implement industry-standard security measures including HTTPS encryption, firewalls, and access controls to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, please contact: